Frequently Asked Questions about The Grace at Tryon

Applications are typically processed within 24–72 business hours, depending on screening results and completion of required documentation.

No, furnished apartment homes are not currently available.

Yes, short-term lease options may be available based on availability. Please contact the leasing office for current options and details.

Corporate leasing options are not specified; please contact the leasing office for availability and details.

Yes, move-in specials or leasing incentives may be available. Please contact the leasing office for the most current offers and qualification details.

Yes, residents may personalize their apartment; however, modifications beyond typical décor may require approval and must be restored to original condition to avoid charges.

Apartment homes include a refrigerator, microwave, dishwasher, oven/range, and an in-unit washer and dryer.

No, subletting is not permitted.

Yes, all apartment homes include a full-size washer and dryer.

Pool and deck hours vary seasonally. Please contact the leasing office for the most current schedule and policies.

Yes, the fitness center is open 24 hours a day for resident convenience.

Yes, the community offers controlled access entry with keyless systems for added security.

Packages are delivered to a secure package management system for resident pickup. Oversized packages may be held in the leasing office when necessary.

Yes, resident and visitor parking are available. Vehicles must be registered according to community policies.

Yes, EV charging stations are available on-site.

Yes, the community is conveniently located near major highways and public transportation options for easy commuting.

The community is located within the Charlotte-Mecklenburg Schools district. School assignments may vary, so please verify directly with CMS.

Rent can be paid online through the resident portal using bank account or card payment options. Certified funds are also accepted in the leasing office.

Yes, renter’s insurance is required for all residents throughout the lease term.

Utilities are billed separately and paid with your monthly rent through the resident portal. Electricity is set up directly with Duke Energy.

The leasing team will provide utility setup instructions prior to move-in, including required providers and account setup details.

Internet and cable services are provided through Spectrum and are set up in each apartment home.

Yes, the community is pet friendly and welcomes both cats and dogs.

Yes, pets are welcome and associated fees apply. For the most current pet fees and full details, please visit the Floorplans page or contact the leasing office for a personalized quote.

Yes, breed restrictions apply; please contact the leasing office for a complete list of restrictions and pet policy details.

Yes, on-site maintenance services are available to assist residents.

Yes, residents can submit a maintenance request through the resident portal or contact the leasing office for assistance.

Yes, maintenance requests are handled in the order received, with emergency issues prioritized for immediate response.

No, residents do not need to be present as long as permission to enter is granted.

Yes, residents can contact the leasing office during business hours for assistance. After hours, lockout procedures apply; please contact the leasing team for details.

Yes, each apartment is professionally cleaned, inspected, and prepared by the maintenance team to ensure it is move-in ready.

Yes, residents enjoy amenities including sky lounges, a 24-hour fitness center, resort-style pool, clubhouse, coffee bar, pet spa, dog park, coworking spaces, and controlled access entry.